Coronavirus (Covid-19 Update) – 17th May 2021

The Crossways AA Covid Confident Certificate

The Crossways highest priority is the health, safety and security of our guests, employees, business partners and neighbours. We are determined to support our local infrastructure at this time of unprecedented circumstances.

The Crossways will be open for all guests provided they meet the guidelines issued from HM Government regarding Covid-19, click here for further guidance. It may be necessary at check in for hotel staff to take guests body temperature – If over 37.8 degrees Celsius then, as per government guidelines, you should return home and self-isolate. You will be sent a pre-arrival email 24 hours prior to arrival date with the option to check in online and pick up your room key card at our Covid safe reception desk when you arrive.

We are offering food and beverages to all guests (residents & non-residents) via table service to all our COVID safe inside & outside seating areas. To order go to or ask your server for assistance. Our COVID safe bar and reception desk will be opened to offer assistance to any guest in need.

We have gone to great lengths and expense to create a Covid-19 safe environment for our guests, staff, business partners and community and would be grateful if you could adhere to our Covid-19 guidelines and respect our staff when they advise and implement them.

Please find below The Crossways hours of operation effective 17th May:

Hotel Reception – Daily from 08:00 until 22:00.

Food  – Monday to Friday 17:00 until 21:00 and Saturday & Sunday 12noon until 21:00.

Drink  – Every day, 12 noon until 23:00.

Full English Breakfast  – Monday to Friday 07:00 until 09:30 and Saturday, Sunday & Bank Holidays 08:00 until 10:00.

Please see for menu details or call us direct on 01749 899 000 or alternatively email us at

Please Note:

We would be grateful if you could exercise good sense and patience as we adjust to the new Covid Guidelines. Due to social distancing & table service our service times are going to take longer than usual but rest assured we will always try to do our best. Please keep in mind that our Staff have not become disease control experts overnight, but we will do our best to implement HM Government’s Covid 19 guidelines.

Thank you for your support.

The Crossways Team