Every Sunday from 12 noon to 3pm

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Every Sunday from 12 noon to 3pm

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We look forward to welcoming you soon!

The Crossways highest priority is the health, safety and security of our guests, employees, business partners and neighbours. We are determined to support our local infrastructure at this time of unprecedented circumstances.

The Crossways will be open for all guests provided they meet the guidelines issued from HM Government regarding Covid-19. It may be necessary at check in for hotel staff to take guests body temperature – If over 37.8 degrees Celsius then, as per government guidelines, you should return home and self-isolate. You will be sent a pre-arrival email 24 hours prior to arrival date with the option to check in online and pick up your room key card at our Covid safe reception desk when you arrive.

We are offering food and beverages to all guests (residents & non-residents) via table service to all our COVID safe inside & outside seating areas. To order go to or ask your server for assistance. Our COVID safe bar and reception desk will be opened to offer assistance to any guest in need.

We have gone to great lengths and expense to create a Covid-19 safe environment for our guests, staff, business partners and community and would be grateful if you could adhere to our Covid-19 guidelines and respect our staff when they advise and implement them.

Furthermore we have invested heavily in the latest air purifier technology for our restaurant and bar areas and have installed three Medical-Grade Air Purifiers with H13 HEPA NANO Filters designed to remove 99.97% of malicious air particles including viruses (i.e. Coronavirus) and bacteria.

Please find below The Crossways hours of operation:

Hotel Reception – Daily from 08:00 until 22:00.

Food  – Monday to Friday 17:00 until 21:00 and Saturday & Sunday 12noon until 21:00.

Drink  – Every day, 12 noon until 23:00.

Full English Breakfast  – Monday to Friday 07:00 until 09:30 and Saturday, Sunday & Bank Holidays 08:00 until 10:00.

Please see for menu details or call us direct on 01749 899 000 or alternatively email us at

Thank you for your patience and understanding.

Derrick W Greig
General Manager

The Crossways AA Covid Confident Certificate

A Deluxe Wells Hotel

If you are looking for hotel accommodation in Somerset within a short distance of Wells, Glastonbury and Shepton Mallet then check out our deluxe rooms. We have 26 fabulous rooms including our new four poster rooms, double rooms, twin rooms, family rooms and not forgetting our fabulous Avalon Vale suite with private terrace and hot tub!

Check out our latest availability, room rates and offers.

A Great Place to Eat in and around Historic Wells!

We are proud of our AA rating – only 10% of restaurants in the UK have been awarded rosettes!
Our resident head chef is passionate about using the freshest, locally sourced ingredients from across Somerset so you can be sure of a superb meal. Great food, coupled with impressive accommodation and fantastic views across the Somerset hills makes The Crossways a stylish place to relax and explore Somerset. So if you’re looking for a great Wells hotel, then give us a go!

Family Celebrations and Company Meetings

As a popular wedding venue in Somerset you have a choice of three function suites, making The Crossways ideal for celebrations large and small. From corporate meetings to wedding parties and anniversaries our hosting team ensure your celebration is an event to remember.

Meleesa Louise Hair & Beauty Salon

We are very fortunate to have a Hair & Beauty Salon onsite here at The Crossways, it’s located near the lower entrance from the car park. Meleesa Louise Hair & Beauty Salon offers a full range of hairdressing services and beauty treatments, with appointments available six days a week.

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Facilities Available

Free High Speed Wifi

AA Rosette Restaurant

Conference Rooms

Ample Parking

New Menu

New Menu

Available 7 Days a Week

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Getting Married?

Getting Married?

Great Deals Available

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Book Direct for Best Rates

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