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Please note that we are open to guests permitted to stay overnight under current HM Government Covid-19 Guidelines

The Crossways will be open for all guests provided they meet the guidelines issued from HM Government regarding Covid-19, for example:

– Workers who need to stay away from home for work purposes
– People who need to stay away from home for education purposes
– International travellers subject to the existing Travel Corridor rules

Click here for further HM Government guidance

It may be necessary at check in for hotel staff to take guests body temperature – If over 37.8 degrees Celsius then, as per government guidelines, you should return home and self-isolate. You will be sent a pre-arrival email 24 hours prior to arrival date with the option to check in online and pick up your room key card at our Covid safe reception desk when you arrive.

If government guidelines prohibit the hotel from offering a full breakfast in our Covid safe restaurant we will offer all guests a full cooked breakfast delivered to your room in the morning at no extra cost.

We are also offering food and beverage to our in-house guests via room service, to order go to www.thecrossways.co.uk/takeaway-menu/. Our Covid safe bar and reception desk will be open to offer assistance to any guest in need.

We have gone to great lengths and expense to create a Covid-19 safe environment for our guests, staff, business partners and community and would be grateful if you could adhere to our Covid-19 guidelines and respect our staff when they advise and implement them.

Please find below the Crossways hours of operation effective 5th November:

Take Away & Room Service
Monday to Sunday 17:00 until 21:00

Breakfast via Room Service
Monday to Sunday 08:00 until 10:00
Please pre-order at Reception

Delivery Service
Wednesday to Sunday 17:00 until 21:00

Hotel Reception
Monday to Sunday 08:00 until 22:00

PLEASE – Wash your hands frequently and stay 1 plus meters apart from other people.

Thank you for your patience and understanding.

Derrick W Greig
General Manager

The Crossways AA Covid Confident Certificate

A Deluxe Wells Hotel

If you are looking for hotel accommodation in Somerset within a short distance of Wells, Glastonbury and Shepton Mallet then check out our deluxe rooms. We have 22 fabulous rooms including our new four poster rooms, double rooms, twin rooms, family rooms and not forgetting our fabulous Avalon Vale suite with private terrace and hot tub!

Check out our latest availability, room rates and offers.

A Great Place to Eat in and around Historic Wells!

We are proud of our AA rating – only 10% of restaurants in the UK have been awarded rosettes!
Our resident head chef is passionate about using the freshest, locally sourced ingredients from across Somerset so you can be sure of a superb meal. Great food, coupled with impressive accommodation and fantastic views across the Somerset hills makes The Crossways a stylish place to relax and explore Somerset. So if you’re looking for a great Wells hotel, then give us a go!

Family Celebrations and Company Meetings

As a popular wedding venue in Somerset you have a choice of three function suites, making The Crossways ideal for celebrations large and small. From corporate meetings to wedding parties and anniversaries our hosting team ensure your celebration is an event to remember.

Meleesa Louise Hair & Beauty Salon

We are very fortunate to have a Hair & Beauty Salon onsite here at The Crossways, it’s located near the lower entrance from the car park. Meleesa Louise Hair & Beauty Salon offers a full range of hairdressing services and beauty treatments, with appointments available six days a week.

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Facilities Available

Free High Speed Wifi

AA Rosette Restaurant

Conference Rooms

Ample Parking

Christmas at The Crossways

Christmas at The Crossways

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Getting Married?

Getting Married?

Great Deals Available

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